Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or marketing communications
• Request quotes for our services
• Participate in our training programs
• Engage with our customer support
• Attend events organized by Khelega India

This information may include:

• Full name and contact information (email, phone number, address)
• Age and date of birth (for training programs)
• Sports interests and experience level
• Payment information (processed securely through third-party providers)
• Emergency contact information (for training participants)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Device information (type, operating system)

2. How We Use Your Information

Khelega India uses the collected information for the following purposes:

• To provide and maintain our sports equipment, training, and event management services
• To respond to your inquiries and provide customer support
• To send you information about our services, promotions, and events (with your consent)
• To process payments and manage bookings
• To improve our website and services based on your feedback and usage patterns
• To ensure safety during training programs and events
• To comply with legal obligations and protect our rights

3. Marketing Communications

With your explicit consent, we may send you marketing and promotional messages via:

• Email newsletters and promotional offers
• WhatsApp messages about our services and events
• SMS notifications for important updates

You can unsubscribe at any time by:

• Clicking the unsubscribe link in our emails
• Replying "STOP" to our WhatsApp messages
• Contacting us directly at contact@khelsportsindia.shop

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• Consent: We may share information with your explicit consent for specific purposes

5. Data Security

Khelega India implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your information in a structured format
• Objection: Object to processing of your information for marketing purposes
• Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at contact@khelsportsindia.shop or call us at +91 9934565844.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Khelega India offers training programs for children and teenagers. We collect minimal personal information for minors and require parental consent for participants under 18 years of age. We do not knowingly collect personal information from children under 13 without parental consent.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: