Terms & Conditions

1. Acceptance of Terms

By accessing and using the Khelega India website (khelsportsindia.shop) or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

2. About Khelega India

Khelega India is operated by KHEL SPORTS INDIA, a company registered in India. We provide sports equipment supply, professional training programs, and event management services across India. Our registered address is GROUND FLOOR, A-21, BUDH VIHAR, PHASE-1, North West Delhi, Delhi, 110086.

3. Services Offered

3.1 Sports Equipment Supply

• Supply of sports equipment for various sports including cricket, football, basketball, tennis, and more
• Equipment consultation and recommendations
• Bulk supply for institutions and organizations

3.2 Training Programs

• Professional sports coaching and training
• Youth development programs
• Adult fitness and sports programs
• Coach certification programs

3.3 Event Management

• Sports event planning and execution
• School and corporate sports events
• Tournament organization
• Event coordination and management

4. User Responsibilities

4.1 Accurate Information

You agree to provide accurate, current, and complete information when using our services, including contact forms, registration for training programs, or equipment orders.

4.2 Age Requirements

For training programs involving minors (under 18 years), parental or guardian consent is required. Participants must meet minimum age requirements for specific programs as outlined in program descriptions.

4.3 Safety and Conduct

Participants in our training programs and events must follow all safety guidelines, instructions from coaches and staff, and maintain respectful conduct towards other participants and staff.

5. Booking and Payment Terms

5.1 Booking Process

Bookings for training programs and events are subject to availability and confirmation by Khelega India. We reserve the right to refuse service or cancel bookings at our discretion.

5.2 Payment Terms

• Payment terms will be specified in individual service agreements
• Equipment orders may require advance payment or deposit
• Training program fees are typically due before program commencement
• Event management services may require staged payments as per agreement

5.3 Pricing

All prices are subject to change without notice. Quoted prices are valid for the specified period only. Additional charges may apply for delivery, installation, or special requirements.

6. Cancellation and Refund Policy

Our detailed cancellation and refund policies are outlined in our separate Refund and Cancellation Policy. Key points include:

• Cancellation policies vary by service type
• Refunds are subject to specific terms and conditions
• Some services may be non-refundable
• Cancellations must be made in writing

7. Equipment and Product Terms

7.1 Quality Assurance

We strive to provide high-quality sports equipment that meets industry standards. However, we cannot guarantee that all products will meet your specific requirements or expectations.

7.2 Delivery

Delivery times are estimates and may vary based on location, product availability, and other factors. We will make reasonable efforts to meet delivery schedules but are not liable for delays beyond our control.

7.3 Inspection and Returns

Customers should inspect equipment upon delivery and report any defects or damages within 48 hours. Return and exchange policies are subject to our refund policy terms.

8. Training Program Terms

8.1 Program Participation

Participation in training programs is subject to health and fitness requirements. Participants may be required to provide medical clearance for certain activities.

8.2 Schedule Changes

Khelega India reserves the right to modify training schedules, venues, or instructors due to unforeseen circumstances. We will provide reasonable notice of any changes.

8.3 Attendance

Regular attendance is expected for training programs. Missed sessions due to participant absence are generally non-refundable and non-transferable.

9. Liability and Risk

9.1 Assumption of Risk

Participation in sports activities involves inherent risks of injury. Participants acknowledge and assume these risks and agree to participate at their own risk.

9.2 Limitation of Liability

To the maximum extent permitted by law, Khelega India and KHEL SPORTS INDIA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

9.3 Insurance

Participants are strongly advised to maintain appropriate personal insurance coverage. Khelega India maintains general liability insurance but participants should verify their own coverage needs.

10. Intellectual Property

All content on the Khelega India website, including text, graphics, logos, images, and software, is the property of KHEL SPORTS INDIA or its licensors and is protected by copyright and other intellectual property laws.

11. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions.

12. Communication and Marketing

By using our services, you may receive communications from us including:

• Service-related notifications and updates
• Marketing communications (with your consent)
• Safety and important announcements
• Program schedules and changes

13. Force Majeure

Khelega India shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, strikes, or pandemics.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

15. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website with a new "Last updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

17. Contact Information

For questions about these Terms and Conditions or our services, please contact us: